Terms and Conditions

You must be at least 18 years of age to create an account, enroll in courses, or make purchases through the Website. By using our Services, you represent and warrant that you meet this age requirement.

2.1. An account is required to enroll in courses, access recorded course content, and use certain features of the Website.

2.2. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

2.3. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at info@teachmecode.ae if you become aware of any unauthorized use of your account.

2.4. The Institute reserves the right to suspend or terminate any account that is found to contain false information or that is used in violation of these Terms.

3.1. The Institute offers technical and occupational skills training in artificial intelligence, computer programming, digital tools, automation, and related digital disciplines.

3.2. Courses are delivered on-site, via live online sessions, or through recorded content, as specified for each course at the time of enrollment.

3.3. No minimum academic, technical, or professional prerequisites are required for enrollment unless otherwise stated for a specific course.

3.4. Course content, schedules, instructors, and delivery methods are subject to change at the Institute's discretion. The Institute will make reasonable efforts to notify enrolled Students of material changes in advance.

3.5. Enrollment in a course is confirmed only upon receipt of full payment or agreement to an approved payment plan.

The Institute does not provide software tools, licenses, or subscriptions required for coursework. You are solely responsible for registering, obtaining, and maintaining any tools, software, or platform accounts needed to participate in your enrolled course. Required tools will be communicated at enrollment.

5.1. Course fees are as published on the Website or as communicated at the time of enrollment. All fees are quoted in United Arab Emirates Dirhams (AED).

5.2. Payments may be made via the following methods: credit or debit card (processed through Stripe), installment plans (processed through Tabby or other approved installment providers), bank wire transfer, or cash payment at the Institute's premises.

5.3. Where an installment payment plan has been agreed upon, you must adhere to the payment schedule. Failure to meet installment deadlines may result in suspension of your access to course materials and sessions until outstanding payments are settled.

5.4. All payment processing through third-party providers (including Stripe and Tabby) is subject to those providers' own terms and conditions. The Institute is not responsible for errors, delays, or issues arising from third-party payment processing.

5.5. The Institute reserves the right to modify fee structures at any time. Changes will not affect Students with existing confirmed enrollments.

6.1. Withdrawal before the course start date: You are entitled to a full refund of fees paid, less any applicable administrative charges.

6.2. Withdrawal after the course has commenced: No refund will be issued.

6.3. If the Institute cancels a course, a full refund of all fees paid for that course will be issued.

6.4. Refund requests must be submitted in writing to info@teachmecode.ae.

6.5. Approved refunds will be processed within 14 business days using the original payment method where possible.

7.1. Students enrolled in recorded courses are granted unlimited access to the course content for as long as the content remains available on the platform.

7.2. The Institute reserves the right to update, modify, or retire recorded course content at any time. In the event that content is permanently removed, the Institute will make reasonable efforts to provide advance notice to enrolled Students.

7.3. Access to recorded course content is personal and non-transferable. Sharing account credentials to grant access to third parties is strictly prohibited.

8.1. The Institute may record live online sessions for educational and quality assurance purposes.

8.2. By enrolling in a live online course, you acknowledge and consent to such recordings.

8.3. Recorded sessions may be made available to enrolled Students in the same course. They will not be published or distributed publicly without prior consent from participants.

9.1. Upon enrollment, Students are granted access to the Institute's online learning portal (“Portal”), where they may access course materials, download learning resources, submit tests and assessments, and communicate with instructors.

9.2. Downloadable Materials. Certain learning materials are available for download for the Student's personal, non-commercial use only. Downloaded materials remain the intellectual property of the Institute. Students may not redistribute, share, upload to third-party platforms, sell, or otherwise make available any downloaded materials to any third party without the prior written consent of the Institute.

9.3. Tests and Assessments. Students may be required to complete and submit tests, quizzes, or assessments through the Portal. All submissions must represent the Student's own original work. Any form of cheating, plagiarism, use of unauthorized assistance, or academic dishonesty may result in a failing grade, revocation of the course certificate, or termination of enrollment at the Institute's discretion.

9.4. Student-Instructor Communication. The Portal provides a messaging feature that allows Students to ask questions and interact with instructors. All communications through the Portal are monitored and may be reviewed by the Institute for quality assurance, educational improvement, and compliance purposes. Students must use the messaging feature in a respectful and professional manner. The Institute does not guarantee specific response times from instructors.

9.5. Portal Access. Access to the Portal is personal and non-transferable. Students must not share their login credentials or allow any third party to access the Portal through their account. The Institute reserves the right to suspend or revoke Portal access for any violation of these Terms.

10.1. Corporate Accounts. The Institute offers corporate training programs for businesses and organizations (“Corporate Clients”). Corporate training is governed by a separate agreement between the Institute and the Corporate Client. In the event of any conflict between these Terms and a Corporate Training Agreement, the Corporate Training Agreement shall prevail for matters specific to the corporate engagement.

10.2. Corporate Administrator. Each Corporate Client shall designate one or more administrators (“Corporate Admin”) who are authorized to manage the corporate account through the Portal. The Corporate Admin is responsible for enrolling and managing participants, ensuring the accuracy of participant information, and managing access to training materials within their organization.

10.3. Participant Access. Access to corporate training content is limited to employees or authorized representatives of the Corporate Client as registered by the Corporate Admin. Training seats and access credentials are non-transferable outside the organization. If a participant leaves the Corporate Client's organization, the Corporate Admin must promptly deactivate that participant's access or notify the Institute to do so.

10.4. Billing and Invoicing. Corporate training fees are billed via invoice with payment terms as agreed between the Institute and the Corporate Client. Late payments may result in suspension of access to the training portal and materials for all participants under the corporate account until outstanding balances are settled. Payment terms, including due dates and any applicable late payment fees, will be specified in the Corporate Training Agreement or invoice.

10.5. Confidentiality. Both the Institute and the Corporate Client acknowledge that the course of corporate training may involve the exchange of proprietary or confidential information. Each party agrees to treat the other party's confidential information with reasonable care and not to disclose it to third parties without prior written consent, except as required by law.

10.6. Intellectual Property. All course materials, content, and resources provided as part of corporate training remain the exclusive property of the Institute. Corporate Clients and their participants may not reproduce, distribute, or create derivative works from training materials without the Institute's prior written consent. Participants in corporate training programs retain ownership of any original work they create during the program.

10.7. Corporate Client Liability. The Corporate Client is responsible for ensuring that all participants under its account comply with these Terms and the Institute's policies. Any breach by a participant may be attributed to the Corporate Client for the purposes of enforcement under the Corporate Training Agreement.

11.1. All course materials, content, recordings, curricula, trademarks, logos, website design, graphics, and other intellectual property displayed on or delivered through the Website and Services are the exclusive property of TeachMeCode Institute or its licensors and are protected by applicable intellectual property laws.

11.2. You may not copy, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any content or materials obtained from the Website or courses without the prior written consent of the Institute.

11.3. You retain ownership of any original work, code, or materials you personally create as part of course projects or assignments.

You agree not to:

(a) Use the Website or Services for any unlawful purpose or in violation of any applicable laws or regulations.

(b) Share, distribute, or reproduce course materials, recordings, or proprietary content without written consent from the Institute.

(c) Attempt to gain unauthorized access to any part of the Website, other accounts, or systems connected to the Website.

(d) Use the Website to transmit harmful, offensive, defamatory, or otherwise objectionable content.

(e) Interfere with or disrupt the Website, servers, or networks connected to the Website.

(f) Use automated tools, bots, scrapers, or similar technologies to access or collect data from the Website without prior written permission.

(g) Share your account credentials with any third party or allow others to access the Services through your account.

(h) Engage in any form of cheating, plagiarism, or academic dishonesty in connection with course work.

13.1. The Institute provides training services to the best of its ability but makes no representations, warranties, or guarantees regarding specific career outcomes, employment, salary expectations, or business results arising from the completion of any course. Results depend on individual effort, application, and external factors beyond the Institute's control.

13.2. The Website and Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, the Institute disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13.3. To the maximum extent permitted by applicable law, the Institute shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services, regardless of the cause of action.

13.4. The Institute's total liability to you for any claim arising from or related to these Terms or the Services shall not exceed the total fees you have paid to the Institute in the twelve (12) months preceding the claim.

14.1. The Institute may suspend or terminate your account and access to the Services if you breach any provision of these Terms, engage in conduct that disrupts the learning environment, or fail to meet payment obligations.

14.2. You may terminate your account at any time by contacting info@teachmecode.ae. Termination of your account does not entitle you to a refund of any fees already paid.

14.3. Upon termination, your right to access course content and use the Services will cease immediately.

14.4. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, limitation of liability, and governing law.

Neither party shall be held liable for failure to perform obligations under these Terms if such failure results from circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, civil unrest, or technical failures. In such events, the Institute will make reasonable efforts to reschedule or provide alternative access to course content.

The Website may contain links to third-party websites or services that are not owned or controlled by the Institute. We are not responsible for the content, privacy practices, or terms of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to review their terms and privacy policies.

17.1. In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter through good-faith negotiation within fourteen (14) calendar days of written notice.

17.2. If the dispute is not resolved through negotiation, either party may refer the matter to mediation.

17.3. If mediation fails, the dispute shall be submitted to the exclusive jurisdiction of the Courts of Dubai, United Arab Emirates.

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

This Privacy Policy explains how TeachMeCode Institute collects, uses, stores, and protects your personal information when you use our Website and Services. We are committed to protecting your privacy in accordance with applicable UAE data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

20.1. Information You Provide

When you create an account, enroll in a course, make a payment, or contact us, we may collect:

(a) Personal identification information: full name, email address, phone number, and physical address.

(b) Identity verification: Emirates ID number or passport number (for enrollment purposes).

(c) Payment information: credit/debit card details, bank account information, or other payment details (processed through our third-party payment providers; we do not store full card numbers on our servers).

(d) Educational information: course enrollment history, project submissions, test results, grades, attendance records, and learning portal activity (including downloaded materials and course progress).

(e) Communications: any messages, inquiries, feedback, or student-instructor communications submitted through the Website or learning portal.

20.2. Information Collected Automatically

When you visit the Website, we automatically collect certain technical information, including:

(a) Device information: IP address, browser type and version, operating system, and device type.

(b) Usage data: pages visited, time spent on pages, click patterns, referring URLs, and access times.

(c) Location data: approximate geographic location based on IP address.

This information is collected through cookies and third-party analytics tools as described below.

21.1. The Website uses cookies and similar tracking technologies to personalize your experience, analyze site traffic, and support our marketing efforts.

21.2. Essential Cookies: Required for the Website to function properly, including authentication, session management, and security. These cannot be disabled.

21.3. Analytics Cookies: We use Google Analytics to understand how visitors interact with the Website. Google Analytics collects data such as pages visited, session duration, and traffic sources. This data is aggregated and does not personally identify you. You can learn more about Google Analytics' data practices at https://policies.google.com/privacy.

21.4. Marketing and Advertising Cookies: We use the following tools to measure the effectiveness of our advertising campaigns and deliver relevant content:

(a) Meta Pixel (Facebook Pixel): tracks conversions and activity from Meta advertising campaigns. Governed by Meta's Data Policy at https://www.facebook.com/privacy/policy.

(b) TikTok Pixel: tracks conversions and activity from TikTok advertising campaigns. Governed by TikTok's Privacy Policy at https://www.tiktok.com/legal/privacy-policy.

21.5. You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Website.

We use the information we collect for the following purposes:

(a) To create and manage your account.

(b) To process enrollments, deliver courses, and issue certificates.

(c) To process payments and manage billing.

(d) To communicate with you about your enrollment, account, and the Services.

(e) To send promotional communications and updates about our courses and offerings (you may opt out at any time).

(f) To analyze Website usage and improve our Website and Services.

(g) To measure the effectiveness of our advertising campaigns.

(h) To comply with legal obligations and enforce our Terms.

(i) To protect against fraud, unauthorized access, and other security threats.

(j) To monitor student-instructor communications within the learning portal for quality assurance and compliance purposes.

(k) To share relevant enrollment and progress data with Corporate Client administrators where the Student is enrolled through a corporate training program.

23.1. Payments made by credit or debit card are processed through Stripe, a PCI DSS-compliant payment processor. Installment payments are processed through Tabby or other approved installment providers. We do not store your full credit card details on our servers.

23.2. For wire transfer and cash payments, we collect only the information necessary to process and confirm your payment.

23.3. Payment processors operate under their own privacy policies and terms. We encourage you to review them:

• Stripe: https://stripe.com/privacy
• Tabby: https://tabby.ai/en-AE/privacy

24.1. We do not sell your personal information to third parties.

24.2. We may share your information with:

(a) Service Providers: Trusted third-party companies that assist us in operating the Website and Services (e.g., payment processors, analytics providers, email service providers). These providers are contractually bound to use your data only for the purposes we specify and in accordance with applicable data protection laws.

(b) Legal Authorities: When required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.

(c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

(d) Corporate Clients: Where a Student is enrolled through a corporate training program, we may share that Student's enrollment status, course progress, attendance, and assessment results with the Corporate Client's designated administrator(s). We will not share personal data beyond what is necessary for the administration of the corporate training program.

25.1. We retain your personal information for as long as your account remains active and as needed to provide you with the Services.

25.2. After account closure or the end of your enrollment, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

25.3. Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics and business improvement purposes.

26.1. We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, modification, and disclosure.

26.2. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

26.3. You are responsible for maintaining the security of your account credentials and the devices you use to access the Website.

In the event of a data breach that compromises your personal information, we will make reasonable efforts to notify affected Users without undue delay where required by applicable law. Notification may be provided via email or through a notice on the Website.

The Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at info@teachmecode.ae.

Subject to applicable UAE data protection laws, you may have the right to:

(a) Access the personal information we hold about you.

(b) Request correction of inaccurate or incomplete personal information.

(c) Request deletion of your personal information, subject to our legal retention obligations.

(d) Object to or restrict the processing of your personal information in certain circumstances.

(e) Withdraw consent to the processing of your personal information where consent is the legal basis for processing.

To exercise any of these rights, please contact us at info@teachmecode.ae. We will respond to your request within a reasonable timeframe in accordance with applicable law.

30.1. By creating an account, you agree to receive transactional emails related to your enrollment, account, and the Services.

30.2. We may also send you promotional emails about new courses, offers, and updates. You may opt out of promotional communications at any time by using the unsubscribe link in our emails or by contacting us at info@teachmecode.ae.

30.3. Even if you opt out of promotional emails, you will continue to receive essential transactional communications.

31.1. We reserve the right to modify these Terms and Privacy Policy at any time. When we do, we will update the “Last Updated” date at the top of this page.

31.2. Material changes will be communicated to you via email or through a prominent notice on the Website.

31.3. Your continued use of the Website and Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Website and Services.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

These Terms, together with any enrollment forms, payment agreements, Corporate Training Agreements, and the Student Academic Engagement Agreement (where applicable), constitute the entire agreement between you and the Institute regarding the use of the Website and Services.

If you have any questions, concerns, or requests regarding these Terms or our Privacy Policy, please contact us:

TeachMeCode Institute
Ground Floor, Sol Bay Building, Business Bay, Dubai, UAE
Email: info@teachmecode.ae
Website: https://teachmecode.ae/contact-us